Wednesday, October 31, 2018

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se

Ryan Thompson d.b.a. Pro Solar Hawaii Has received the long-awaited lawsuit from me for not only his Libel per se but, also for not installing the panels as the county approved architect plan. In addition to not setting up my inverter on my system at install and telling me it was.

I have decided instead of telling you about my case, I will let you read it for yourself. My complete complaint against Ryan Thompson d.b.a. Pro Solar Hawaii is attached to this post. I have also included the libel per se exhibits as they are in the public domain now.

I must also add that I have Ryan Thompson d.b.a. Pro Solar Hawaii's response to my complaint. I will be posting it fully as well soon. See, I feel have a multitude of motions to file due to their response. Of course, my lawyer may not agree with me... lol  Read on and look what outrageous things Pro Solar Hawaii did to me.




Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 1

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 2

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 3

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 4

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 5

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 6

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 7

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 8

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 9

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 10

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 12

Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 13
Pro Solar Hawaii Gets Sued By Customer For Libel Per Se 11








Hope you enjoyed Pro Solar Hawaii Gets Sued By Customer For Libel Per Se. Stay tuned to the next installment.





Wednesday, October 24, 2018

Have you been treated badly by Ryan Thompson d.b.a Pro Solar Hawaii?

Have you been treated badly by Ryan Thompson d.b.a Pro Solar Hawaii? I would definitely appreciate hearing your story about it.

I do have a strong suspicion that Ryan Thompson d.b.a Pro Solar Hawaii has other issues than mine going through the courts. I am not 100% sure. I only have a sinking suspicion. This feeling in my gut, if you will. After the way Ryan Thompson d.b.a Pro Solar Hawaii treated me, I'm guessing it's a safe bet there are others out there. I don't know, it could be a TRO (temporary restraining order), A legal case of you suing them or vice versa, a relationship has gone sour, Maybe it's just the way you were treated when they installed a solar system. If you have had unpleasant dealings with them I wanna know about. Heck, maybe we can take my case as a Class Action... My case? Ahhhh, yeah. I will be posting the details shortly in a new post. I am thinking to call it "Pro Solar Hawaii just got their ass handed to them". Stay tuned!
Pro Solar Hawaii
Hit me up and let me know if you have been treated badly by Ryan Thompson d.b.a Pro Solar Hawaii?

Monday, October 8, 2018

Pro Solar Hawaii Sues Better Business Bureau of Hawaii

Breaking News: Pro Solar Hawaii Sues Better Business Bureau of Hawaii?

Pro Solar Hawaii Sues Better Business Bureau of Hawaii?
The only proof that Pro Solar Hawaii sues Better Business Bureau of Hawaii is the photo attached to this blog post. Just when I didn't think Ryan Thompson dba. Pro Solar Hawaii could make what any real businessman would easily consider an idiot, hairbrained move by any standard. Ryan Thompson dba. Pro Solar Hawaii sues the Better Business Bureau of Hawaii, I think.

Though it appears that Ryan Thompson dba. Pro Solar Hawaii has sued the Better Business Bureau of Hawaii, I am not 100% sure that he has not just added the Better Business Bureau of Hawaii to the court papers. I have no 100% proof that the Better Business Bureau of Hawaii even knows they are being sued.

Now, before I get too far here. It must be pointed out that for Ryan Thompson dba. Pro Solar Hawaii to continue his/its lawsuit against me for what I published in 2015, as did The Better Business Bureau of Hawaii that same year, A judge had ruled that Ryan Thompson dba. Pro Solar Hawaii had to join The Better Business Bureau of Hawaii in this lawsuit. (see: Review of Pro Solar Hawaii Court Case) This they have done. Ryan Thompson dba. Pro Solar Hawaii is suing  The Better Business Bureau of Hawaii. Let that sink in for a moment.

If Ryan Thompson dba. Pro Solar Hawaii has no business and has lost contracts for business due to me and the Better Business Bureau of Hawaii again, a big IF, Trying to sue me, and the Better Business Bureau of Hawaii is not the best use of your time or money, I would guess.
I would also guess that by continuing the frivolous lawsuit he has started with me, and now the Better Business Bureau of Hawaii (as it seems), is newsworthy to the public and is in its interest for me to post.  I am going to be making blog posts about everything truthful about this case to this blog and all of the social media sites it might be shared to around the world.

Stay tuned for the next "Chris bomb!" It should be really interesting.

Thursday, August 30, 2018

Review of Pro Solar Hawaii Court Case

Lets get going with this Review of Pro Solar Hawaii court case post. The shortest funniest way to do this is to say that they got their derriere handed to them gift wrapped today. I'd say there is a tear that was shed today.
Review of Pro Solar Hawaii Court Case

Well now, what a special day in court! Ryan Thompson dba Pro Solar Hawaii I'm going to guess is not happy at all after todays court hearing.  There appeared to be extra squirming on his (Ryan Thompson dba Pro Solar Hawaii ) part before and after the Judge made their case against me twice as hard and i would guess twice as expensive for them.

If you have followed my blog as I keep it updated as to what happens as I deal with what i see as the worst solar contractor company on the Big Island of Hawaii, Pro Solar Hawaii.  You know in the case of Ryan Thompson dba Pro Solar Hawaii  vs. Me, I had left off where I filed motions with the court (Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0).   One was the "Motion of Defendant to Strike References to Matters Covered by Rule 408." This goes to Ryan Thompson dba Pro Solar Hawaii's claim that my offers of settlement were nothing but an attempt to extort money from them.  Funny thing is that as of today, my first settlement offer would have been cheaper for Pro Solar Hawaii than the amount it's going to be after this and upcoming cases will be in total.  LOL!

Today his Honorable Judge approved my "Motion to Strike References to Matters Covered by Rule 408" -- my settlement offer made at the request of Pro Solar Hawaii.  I'm not a big city lawyer. Nor do I play one on TV. But i am going to go out on a limb and say the part of their lawsuit where they claim "blackmail and extortion" is now out for good.  It was silly for Pro Solar Hawaii to even try.  Although, I do find that they did all kinds of silly things when I hired them. See my post - Pro Solar Hawaii does not know how to read an architect plan I think.

The next beauty handed to Ryan Thompson dba Pro Solar Hawaii is that my "Motion of Defendant to Dismiss Amended Complaint for Failure to Join Necessary Party" produced an order by his Honorable Judge that to be able to sue me, they have to also sue the Better Business Bureau.  By claiming that Thomas Paddock, CEO of Sound Research Corporation, decided not to do business with him based on what the Better Business Bureau posted to their website. The Judge says that the BBB must be sued with me. This is not going to be an easy task for Pro Solar Hawaii. One can easily see that to sue the BBB is going to cost a lot of money. Not only in filing costs, service, etc., but the BBB I'd say are going to call in the big guns from Honolulu. This makes me especially giddy as now I will know exactly why Pro Solar Hawaii lost its BBB accreditation, and that I  had been lied to by Pro Solar Hawaii using the BBB's name.

Review of Pro Solar Hawaii Court Case 1
Pro Solar Hawaii is now in a world of shi-!

I also can't help wondering if Ryan Thompson dba Pro Solar Hawaii bringing the BBB into a lawsuit will keep Ryan Thompson from ever having a business accredited with them ever again?  I can't believe the BBB is going to be too happy to hear that a formerly accredited business is suing them for what they posted to their website.  Truth be told, I truly and honestly do hope that Ryan Thompson dba Pro Solar Hawaii does not decide to drop his case instead of trying to bring the BBB into their  frivolous lawsuit.  It's worth every penny to me just to watch Ryan Thompson in court.

I do have to admit in the spirit of transparency that not all my motions today were granted by the court. My "Motion of Defendant to Dismiss Amended Complaint for Failure to State a Claim Upon Which Relief Can Be Granted, or in the Alternative,  for a More Definitive Statement" was not granted at this point.  Please!  No pity party for me yet, thank you..

 I'm only guessing when I tell you the reason is, it would be moot because the case cannot be moved forward until the BBB is added as a Defendant.  That does not mean it will not be granted later. Pro Solar Hawaii may just decide costs and time are going to be outside their comfort zone.  I do beg them to continue, I really do.  I still have many other things for this case up my sleeve.   I'll bet this case will make one from the TV show LA Law look like a small claims court case from BFE. :)

That is the Review of Pro Solar Hawaii court case. I look forward to seeing just how Ryan Thompson dba Pro Solar Hawaii  decides they want to proceed.


Review of Pro Solar Hawaii Court Case 2

Thursday, August 2, 2018

Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0

Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0-1


Here is the Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0. Why 2.0 you ask? Well now, If you did not read the last post, you can find it here: Pro Solar Hawaii Lawsuit Update I did not post brief details of my response there. So, this is the 2.0 update with details missing in the last post.
Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0-2

My response filing, was really a very simple thing. It was basically asking for the same thing i asked for, and the judge ordered in the first place. I mean, "hello people!". In an effort to save everyone involved time in dealing with a case that has no evidence. My response filing is 3 motions. I have no need to respond in the case, there is no real evidence of me doing anything wrong.

 Of course that means appearing in court, again. That really does not bother me much. I get to watch Ryan Thompson squirm. This is something i'm sure i am going to enjoy many more times. As the plaintiff as well as my current defendant position.
Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0-4

One of the motions is a "motion of defendant to strike references to matters covered by rule 408". Rule 408, as i understand it, is basically a rule that says you can't introduce settlement offers as evidence in a case.  This is to get people to try to solve matters between them without going to court. If you could use offers of settlement as evidence, there would be people suing people for all kinds of crazy things. Exactly as i see Ryan Thompson dba Pro Solar Hawaii trying to do to me in this case to cover for the fact that his case is frivolous and not based on any real harm to him, to harass me.

The next is a "motion of defendant to dismiss amended complaint for failure to join necessary party".  Ryan Thompson dba Pro Solar Hawaii says in the complaint that Thomas Paddock CEO of Sound Research Corporation decided not to do business with him based on what the Better Business Beau posted to their website. You can't just sue someone for something they have absolutely no control over in any way. If Thomas Paddock CEO of Sound Research Corporation did read something on the BBB website. The BBB has to be sued also, not just me. Pro Solar Hawaii used to be an accredited business with the BBB... Used to be.

Ryan Thompson dba Pro Solar Hawaii lawsuit update 2.0-3
The final one is a "motion of defendant to dismiss amended complaint for failure to state a claim upon which relief can be granted or in the alternative for a more definite statement". This is the second time i have had to file this motion. But, because i don't see how, even after the judge ordering "a more definite statement" from Ryan Thompson dba Pro Solar Hawaii, there is a "more definite statement". I am forced to again ask a judge to order Ryan Thompson dba Pro Solar Hawaii to tell me exactly what is wrong that relief can be granted.

At this point if you have been following, it is very easy see how I believe that this is a frivolous lawsuit without any evidence, Still. How this is a reaction of fear on Ryan Thompson dba Pro Solar Hawaii's part that Karma's reaction to his extremely and profoundly defamatory publicly posted response to my Yelp review of him is going to ruin him. I posted about this here: Still problems with Pro Solar Hawaii! Give it a read.

Pro Solar Hawaii Lawsuit
Ok, That's it for... Hold on. I still have a burning question. I am still wondering if Pro Solar Hawaii is now Pro Solar Hawaii & Electrical Contracting? Is this a legal name change? If so, should not Ryan Thompson dba Pro Solar Hawaii now be suing me as Ryan Thompson dba Pro Solar Hawaii & Electrical Contracting? I'm going to put an effort into finding out.

Their website (Pro Solar Hawaii) says Pro Solar Hawaii. But links from there to Yelp, BBB, etc. websites with the name as "Pro Solar Hawaii & Electrical Contracting" Wonder why that is?



Saturday, July 21, 2018

Pro Solar Hawaii Lawsuit Update

The Pro Solar Hawaii lawsuit update, or is it Pro Solar Hawaii and Electrical Contracting now?  Did the company officially change its name?

Pro Solar Hawaii Lawsuit Update 1
Craziness.

The latest fiasco in the case is that Ryan Thompson dba Pro Solar Hawaii is making a real sad attempt at showing any evidence in their case.  Let’s face it.  The judge was pretty clear about what was needed to be presented to the court for this frivolous lawsuit to move in any kind of­­­­ a way forward.  You would think that Ryan would be able to provide at least the minimum amount of evidence of what i have done wrong that is even kinda relevant to the case.  I mean c'mon, Ryan Thompson dba Pro Solar Hawaii.

No.  As i see it, I am being sued for something, but that something is not defined in any way. . . not by date, not by what I published that is wrong, bad, slanderous, whatever ya wanna define it as.  The idea of suing someone for something that was not even published at the time the lawsuit was filed is bonkers!  How can you make an allegation and claim damages based on evidence that was not even in existence at the time you filed your suit?
Pro Solar Hawaii Lawsuit Update 2

This is just the kind of craziness i have had to deal with when I hired Ryan Thompson dba Pro Solar Hawaii to supply and install my complete solar system.  Remember my post "Is your solar contractor lying to you?"?  If not, clicking the link will take you to it. Remember this as you read on. You will see why further down.

Here is a real quote from Ryan Thompson dba Pro Solar Hawaii's July 5, 2018 response to clarification order by the judge, " Plaintiff alleges and avers that he performed one hundred percent of the solar panel installation required by the agreement (the only matter left to be completed was a software upgrade so that inverter set points could be performed to make the system HELCO compliant and installation of one part.)"

Wait a second!  That’s a lot different than what you filed last time.

On April 4, 2018 and May 25, 2018 Ryan Thompson dba Pro Solar Hawaii filed with the court this explanation: "Plaintiff alleges and avers that the solar panels and electrical system were installed as per the agreement in the normal course, but it came to light that on or about January 12, 2015 that a microinverter was not working after an inspection of the system by the plaintiff. Plaintiff informed defendant that he would get the needed part and return and fix the system."

LOL, really?  It went from needing to do an inspection to find what was wrong to, It was never completely installed from the time you took the money and said it was 100% installed? See why I said to Remember my post "Is your solar contractor lying to you?"?

Pro Solar Hawaii Lawsuit Update 3

Something is either 100% installed or, not.  It is definitely not 100% installed if it needs "software upgrade so that inverter set points could be performed to make the system HELCO compliant and installation of one part." . . . no matter how you look at it.

I feel like i have an 8 year old suing me. All I see is a lack of any rational thought, truth, or order by Ryan Thompson dba Pro Solar Hawaii in response to Judge’s order.  A big MAHALO for filing this  Complaint with the court.  It will be helpful for me later, I’m absolutely positive.

As if there is not enough craziness in this case going on in this latest filing, it repeats itself in an incoherent manner, lacking specificity.  The same complaint repeated, just worded differently with no specific details of his allegations.  I can’t seem to find anyone that I’ve shown Ryan Thompson dba Pro Solar Hawaii's latest court filing to, who believes this was done in this manner for any other reason but to confuse and maybe hide the fact there is not real evidence of what I am being sued for.

Pro Solar Hawaii Lawsuit Update 4
Craziness.

Well it appears to me, judging by this latest filing by Ryan Thompson dba Pro Solar Hawaii that Pro Solar Hawaii may have changed its name to Pro Solar Hawaii and Electrical Contracting, but Ryan Thompson dba Pro Solar Hawaii is still part of the new name.

More of my opinions of public interest and about my case later.


Friday, April 27, 2018

Ryan Thompson dba Pro Solar Hawaii's lawsuit update

I just want to keep this journal updated for all the followers from the start.

On 4/23/2018 through my attorney I filed what is basicly a motion to dismiss Ryan Thompson dba Pro Solar Hawaii's lawsuit against me in part, for this very blog. Maybe you saw the article in the newspaper about It? If not, see my previous post.

On the topic of the newspaper article. I would again like to say "maholo nui loa" to everyone that has offered me an enormous amount of Aloha. The generous support has humbled me beyond the words I have at my disposal to express it. I have learned that the aloha spirit is strong here on the big island of Hawaii. Those of us that are fortunate enough to live here, truly do/should understand why this is paradise.

Stay tuned to learn what happens next in Ryan Thompson dba Pro Solar Hawaii's lawsuit against me.

Monday, April 23, 2018

Being sued by Pro Solar Hawaii made local paper

Pro Solar Hawaii suing me did become a story in the local newspaper. Here is a chance to see why. Below you will find the link to the story "solar contractor sues former customer to remove blog". I don' need to say much about Pro Solar Hawaii's response. It speaks for itself.
Pro Solar Hawaii sues me to remove my blog.

I do want to thank everyone that has offered support. I do greatly appreciate it. If you are a former Pro solar Hawaii customer that has issues with their service, please that a moment and tell me the issues you had.

You can see the online version of the article at: solar contractor sues former customer to remove blog

Friday, April 13, 2018

Competence

The facts contained in this blog are strictly in the public interest to share with consumers my experience in process of the purchasing a residential solar system.  Consumers need to be aware that not all companies who sell and install these systems are created equal.  For the most part, one will find honest, reputable licensed contractors, who provide a quality product with quality service.  It’s the shoddy “cowboy” contractors, even though they are licensed, who care more about how much they can get from the consumer while providing the least. 

Even though consumers follow all the guidelines and plentiful advice to prevent getting ripped off, it still happens.  One of the best ways to combat this problem is for them to publicly share their experiences.  For the readers of such experiences, it provides them with the opportunity to learn the true facts after wading through the often created five-star untraceable reviews so often seen.  It is true that even the leaders in customer service will occasionally have a unsatisfied customer.  The manner in which the company responds to a problem is proof positive of their reputation.  Freedom of choice is an invaluable tool for consumers.  It’s kind of like watching TV . . . if you don’t like what you’re seeing, you can always change the channel.

Saturday, April 7, 2018

Is your solar contractor lying to you?

Is your solar contractor lying to you? In my dealings with Pro Solar Hawaii the answer is yes. Here is one example of where Pro Solar Hawaii has lied to me at least twice in one txt on the left.

If you have a situation where your solar contractor is lying to you, the best thing you can do is contact all involved. In my case of the lies told to me by Pro Solar Hawaii there is really maybe 3 lies in one message. ok, 2 for sure,

The first lie is that "you will be locked out of HELCO." The lie was an attempt to coerce me. I assume Pro Solar Hawaii lied to me thinking that I didn't know how easy it was to get an extension. But, I am guessing that most would be scared by this had they not known about the extension availability for HELCO.

The second lie in this txt is the part of telling me that the BBB contacted HELCO on Pro Solar Hawaii's behalf. Now this is a pretty big lie in an attempt to coerce me. Sounds really scary. no?  But, is it a lie? Did the BBB contact HELCO?

BBB response to Pro Solar Hawaii's claim: "I had reviewed the case notes and confirmed with Lorie as well that BBB did not contact HELCO about this."

Well now, isn't that special?  I don't guess that the BBB has also lied to me about contacting HELCO. Would you believe Pro Solar Hawaii or the BBB in my position on this matter? If Pro Solar Hawaii is lying to me on something this big, what else have/are they lying about? As if I don't already know..

This brings us to Pro Solar Hawaii's third assumed lie to me. "Our business is booming" At the point of this statement I had no reason to doubt it. But ya see, Pro solar Hawaii wants to claim in their lawsuit that their business was hurt. Were you lying then, or are you lying now?

In the end, if you think your solar installer is lying to you, just like I thought Pro Solar Hawaii was lying to me. Contact everyone. Leave no stone unturned!


Thursday, April 5, 2018

Pro Solar Hawaii sues consumer for negative review.

What a wonderful country is America! We have the First Amendment which allows consumers to publish negative reviews of companies/contractors which have given them inferior and/or faulty service. The most reputable of these will immediately strive to do whatever is necessary to make corrections. The least reputable will file a lawsuit against the consumer for their negative review claiming their business has been affected. Seems to me a negative review would not be necessary if nothing improper was done in the first place!

The Truth Is Absolute.

But, Pro Solar Hawaii by filing a laughable lawsuit against me for defamation shows me that they fall in the "least reputable" category. But, as a consumer/ customer of Pro Solar Hawaii, I am going to post my review, and my clearly visible proof of the work that Pro Solar Hawaii provided me. This work is without question not what was approved in the architect's plans by the county. I thereby not only have the damage I have shown in other posts. I now have Pro Solar Hawaii's admission of their incompetent quality of service and workmanship in their lawsuit. Sadly, it appears that the story on their part has changed from what was reported before. Or, not so sad for me.

Why -  Pro Solar Hawaii is not only suing me for my blogs. NOPE. They want to sue me for my post to Yelp and other reviews online of the service Pro Solar Hawaii offers. Believe it or not. I have also made Yelp aware of this matter. Will also be contacting all the places I have left a review of Pro Solar Hawaii and let them all know that Pro Solar Hawaii is trying to shut me up for the reviews I have left of them.

As far as I am concerned, This will be a great way to have Pro Solar Hawaii swear to tell the truth and have it proved, in a court of law no less, that they lied to the court. Because, once its proved without a shadow of a doubt, that you lie to the court once, everything else you say becomes suspect.

Now that you have seen my Pro Solar Hawaii sues consumer for negative review post. Make sure to see where this all started: Review: Pro Solar Hawaii


Monday, March 12, 2018

Blog brings down Pro Solar Hawaii, supposedly.

Ryan Thompson of Pro Solar Hawaii is claiming my blog post Review: Pro Solar Hawaii on my other blog: "COMPLETELY COST ME MY BUSINESS" and even was more dramatic by claiming  "I CANT MAKE MONEY".  Well now, isn't that just a crock?  I say there is another reason. I mean other than that I deeply feel that it's Pro Solar Hawaii's business practices that has completely cost him his business.

I did a simple search looking for news on the subject. It appears there is bad news about the solar installs here on the Big Island of Hawaii for 2017.

For example, MICHAEL BRESTOVANSKY  @ Hawaii Tribune-Herald Reports "the Hawaii County Department of Public Works issued 906 permits for photovoltaic solar projects in 2017, a 28 percent drop from the 1,256 issued in 2016." The story found at westhawaiitoday.com also reports Peter Shackelford, president of Renewable Energy Services in Honokaa, called 2017 a “survival year,” saying some of his competitors were unable to survive a significant decline in home solar installations.  (full story here)

That would put Pro Solar Hawaii in that category, no? If solar installers that I have not reviewed are not able to drum up business, how is my blog cause in effect? Maybe I just cherry picked a story to prove my point? Let's see:

Julia Pyper @ greentechmedia.com Reports "Other islands also saw permits plummet year-over-year. Permits fell by 28 percent on Hawaii’s Big Island (from 1,256 in 2016, to 906 in 2017) and by 59 percent on Maui (from 1,657 in 2016, to 676 in 2017). Last year’s total on Maui was down a whopping 80 percent from 2015."  (full story here)

Back in Dec. Mike Munsell, Stephen Lacey @ greentechmedia.com have a headline on their story that reads: "US Solar Installs Fall to Their Lowest Level Since 2015, as Uncertainty Swirls and Prices Rise" (full story here)

To close. I feel that Pro Solar Hawaii's loss of business is due to solar market trends. Not Pro Solar Hawaii's mean customer's blog.



Friday, March 9, 2018

Did A Pro Solar Company Do You Wrong?

Did A Pro Solar Company Do You Wrong? Did they screw up your install? If so, who do you complain to?

screw installed by Pro Solar Hawaii
I thought that now is a good time to explain briefly just what to do if you feel your solar installer has ripped you off. Here in Hawaii we have THE REGULATED INDUSTRIES COMPLAINTS OFFICE (RICO). Its OK to go to the BBB, and Consumer Protection, But if the value is above a certain amount, you will need to go to (RICO). Sounds like a gangster thing, no?

This is where you file complaints for solar installers. I have filed a complaint against Pro Solar Hawaii here. It is case # CLB-2015-0231-L You will need to document everything and mail it by post to them. They then send you a letter saying that they will accept your case. As your case moves along, you just need to keep them updated..
My Pro Solar Hawaii Install example

Besides just filing there, you also can see all the complaints that have been made against a contractor. Had I known about it before I had hired Pro Solar Hawaii, I would have never done so. But, you need not make the same mistake I did with your solar installer. I may very well save you a lot of time and trouble with this post and advice.

If you want to file against your solar installer as I did Pro Solar Hawaii, You will need to start at: http://cca.hawaii.gov/rico/file-a-complaint/

Hope this post helps.

Wednesday, March 7, 2018

Pro Solar Hawaii does not know how to read an architect plan I think

I believe Pro Solar Hawaii does not know how to read an architect plan and has horribly poor workmanship.  though I assume you figured this out already.

Below are 2 photos, one is of my house and the other is the  architect's plot plan for installing the solar panels on my house filed with the county. Now before you read on, it is important to note that this is the only architect plan filed for my house for the permit. There are no updates, additions to, or exceptions granted. This plan was designed by a licensed architect with 45+ years experience. soooo, its safe to assume he does know his stuff.  I'm thinking that having that kind of a resume, he is going to design his plan to install solar panels on my house in the best place for my house  and the panels, after doing all the complex math involved. I am going to guess that he was taking into account, structure design of my house, avg. wind speeds for my area, and weight of the panels on my roof, etc., no? Let us not forget that this plan was also approved by a engineer.  That brings us to 2 people that say this is the best way to install my solar panels on my roof.



Now, it appears from the photos that Pro Solar Hawaii is not only a solar installer. No sir. It appears that Pro Solar Hawaii is also licensed architect, engineer and ultimate decider of the best way to install my solar panels on my roof.  Funny thing about that.  Pro Solar Hawaii hired the architect to draw the plans for the permit to install the panels with the county. Why did not the architect just draw the plans the way Pro Solar Hawaii installed the panels???

*pause for contemplation*

Is there a structural reason? Maybe, its only because of panel shading? I can't even pretend to know why the plans were drawn as such, instead of the way Pro Solar Hawaii, as ultimate decider, did install the panels on my house.

Let me throw a theory out there on this. I say, Pro Solar Hawaii only gave a rat's bum about what was the easiest, quickest, way to get these panels on my house, PERIOD! I can't even assume that Ryan Thompson / Pro Solar Hawaii had at any point in time ever had looked at the architect's plan at any point. It is safe to assume the plans were never read if you look above and see the plans, side by side with what is on the house. If the plans were read, how the cucu-caca did the panels end up in the wrong place?? This is the mystery to which Pro Solar Hawaii even denies an issue with it. How can one even see it as, anything but incompetence?

So you think, that I just have not searched.  You would of course be thinking wrong. The plot plan above is the only one I have found in conjunction with my permit. If you have been following me from my very first post - Review: Pro Solar Hawaii  -- you know it is all screwed up on everything they did. If you haven't seen the pics from the first post, I encourge you to just go see the photos.



You really have to ask yourself, "do I want my solar installer to follow the architect plans I paid for, or not". If you go by my experience, Pro Solar Hawaii does not follow the architect's plan at all! In fact, the plan means nothing to them.

Sunday, March 4, 2018

Pro Solar Hawaii Yelp From Search Engines

I was sent a message asking me about my claim Ryan Thompson / Pro Solar Hawaii had made defamatory  posts to Yelp about me. I have been advised not to post the screenshots of all of them.  Well, if you don't believe me, How about the search results from Yahoo search on 3/3/2018?

Pro Solar Hawaii Yelp from Yahoo seach result


How about Google? Google has the same info. Only they show that Pro Solar Hawaii is rated 1 star. How can a company that's been in business installing solar systems as long as Pro Solar Hawaii claims, would they have not more stars on yelp??? Maybe because they are not very good at what they do?

Pro Solar Hawaii Yelp from Google seach result


You know its bad when the search engines catch you in your despicable acts. If you are looking to buy a solar system from Pro Solar Hawaii, It has been my experience that if you do not allow Ryan Thompson / Pro Solar Hawaii to lie to you, and try and intimidate you, Ryan will go online and make defamatory comments about you. Its all an effort to intimidate.


Pro Solar Hawaii Defamatory Comment

There are many defamatory comments about me. Instead of posting a lot of redacted posts, I have only posted this one. After all the B.S. lies Ryan Thompson / Pro Solar Hawaii told me, and the fact that the solar install on my house is clearly not correct. I would advice anyone thinking to buy a solar system from Pro Solar Hawaii, To look elsewhere. This is a poorly run solar installer with complaints logged at BBB and The Hawaii Regulated Industries Complaint Office. There are several filed complaints, go see them for yourself. Contact the BBB and ask them why this solar company went from A+ rated to not being accredited? I'm gonna guess its because of the proven lies and unethical business practices by this company.



Friday, March 2, 2018

Pro Solar Hawaii Install Screw Up, No?

The photo below is just one of the screws Pro Solar Hawaii thinks is acceptable to secure my bank of 16 solar panels to my roof. Oh, I am going to show you about that in later posts. But for this post. we are just going to focus for now on this one screw for this part of the post.

Pro Solar Hawaii Workmanship

I am positive that anyone looking at this screw and knowing what it is, what it does, or even what is the load on that screw would think, "that ain't right!". I mean crap. It does not even look to be even in any kind of wood at all, no? Heck, if I'm wrong and it looks like its in wood, feel free to tell me so. I might need to go and get glasses. I definitely need to learn what "in wood means". But as I know "in wood" that means not JUST in the metal of my roof. It appears to me, that Pro Solar Hawaii does not know what "in wood" means. But, wait. Lets look at another photo before I ask you another question.

Pro Solar Hawaii Workmanship Review


Now, I'm not a big city architect or engineer. But I'm guessing every hanger bolt is supposed to penetrate at the center of the purlin and then a minim of 2' into a rafter or truss. On my house, the hanger bolts I'm guessing should have been placed every 48" to correspond to the rafter spacing. On my house, Pro Solar Hawaii put none of the bolts in a rafter. They hang through the purlin into the attic.

So to end this and let you contemplate these photos and the questions I've asked. I say, This is just a very small snapshot of major issues i have with Ryan Thompson / Pro Solar Hawaii, and their workmanship.

More interesting posts coming soon!


Thursday, March 1, 2018

A journal of dealing with Pro Solar Hawaii from a ripped off customer



Well here we are. This will be my online journal of events as the happen as I move forward with the legal actions against Ryan Thompson and Pro Solar Hawaii. I will be posting a diary of all happenings including videos, photos, information from other public websites about Pro Solar Hawaii.

I would also like to welcome all the followers of my Review: Pro Solar Hawaii posts from my Moving To Hawaii Blog.

I needed to move my posts about issues with Ryan Thompson and Pro Solar Hawaii to a new blog and get back on track with the other one.