Friday, April 13, 2018

Competence

The facts contained in this blog are strictly in the public interest to share with consumers my experience in process of the purchasing a residential solar system.  Consumers need to be aware that not all companies who sell and install these systems are created equal.  For the most part, one will find honest, reputable licensed contractors, who provide a quality product with quality service.  It’s the shoddy “cowboy” contractors, even though they are licensed, who care more about how much they can get from the consumer while providing the least. 

Even though consumers follow all the guidelines and plentiful advice to prevent getting ripped off, it still happens.  One of the best ways to combat this problem is for them to publicly share their experiences.  For the readers of such experiences, it provides them with the opportunity to learn the true facts after wading through the often created five-star untraceable reviews so often seen.  It is true that even the leaders in customer service will occasionally have a unsatisfied customer.  The manner in which the company responds to a problem is proof positive of their reputation.  Freedom of choice is an invaluable tool for consumers.  It’s kind of like watching TV . . . if you don’t like what you’re seeing, you can always change the channel.