Pro Solar Hawaii sues consumer for negative review.

What a wonderful country is America! We have the First Amendment which allows consumers to publish negative reviews of companies/contractors which have given them inferior and/or faulty service. The most reputable of these will immediately strive to do whatever is necessary to make corrections. The least reputable will file a lawsuit against the consumer for their negative review claiming their business has been affected. Seems to me a negative review would not be necessary if nothing improper was done in the first place!

The Truth Is Absolute.

But, Pro Solar Hawaii by filing a laughable lawsuit against me for defamation shows me that they fall in the "least reputable" category. But, as a consumer/ customer of Pro Solar Hawaii, I am going to post my review, and my clearly visible proof of the work that Pro Solar Hawaii provided me. This work is without question not what was approved in the architect's plans by the county. I thereby not only have the damage I have shown in other posts. I now have Pro Solar Hawaii's admission of their incompetent quality of service and workmanship in their lawsuit. Sadly, it appears that the story on their part has changed from what was reported before. Or, not so sad for me.

Why -  Pro Solar Hawaii is not only suing me for my blogs. NOPE. They want to sue me for my post to Yelp and other reviews online of the service Pro Solar Hawaii offers. Believe it or not. I have also made Yelp aware of this matter. Will also be contacting all the places I have left a review of Pro Solar Hawaii and let them all know that Pro Solar Hawaii is trying to shut me up for the reviews I have left of them.

As far as I am concerned, This will be a great way to have Pro Solar Hawaii swear to tell the truth and have it proved, in a court of law no less, that they lied to the court. Because, once its proved without a shadow of a doubt, that you lie to the court once, everything else you say becomes suspect.

Now that you have seen my Pro Solar Hawaii sues consumer for negative review post. Make sure to see where this all started: Review: Pro Solar Hawaii

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Blog brings down Pro Solar Hawaii, supposedly.

Ryan Thompson of Pro Solar Hawaii is claiming my blog post Review: Pro Solar Hawaii on my other blog: "COMPLETELY COST ME MY BUSINESS" and even was more dramatic by claiming  "I CANT MAKE MONEY".  Well now, isn't that just a crock?  I say there is another reason. I mean other than that I deeply feel that it's Pro Solar Hawaii's business practices that has completely cost him his business.

I did a simple search looking for news on the subject. It appears there is bad news about the solar installs here on the Big Island of Hawaii for 2017.

For example, MICHAEL BRESTOVANSKY  @ Hawaii Tribune-Herald Reports "the Hawaii County Department of Public Works issued 906 permits for photovoltaic solar projects in 2017, a 28 percent drop from the 1,256 issued in 2016." The story found at westhawaiitoday.com also reports Peter Shackelford, president of Renewable Energy Services in Honokaa, called 2017 a “survival year,” saying some of his competitors were unable to survive a significant decline in home solar installations.  (full story here)

That would put Pro Solar Hawaii in that category, no? If solar installers that I have not reviewed are not able to drum up business, how is my blog cause in effect? Maybe I just cherry picked a story to prove my point? Let's see:

Julia Pyper @ greentechmedia.com Reports "Other islands also saw permits plummet year-over-year. Permits fell by 28 percent on Hawaii’s Big Island (from 1,256 in 2016, to 906 in 2017) and by 59 percent on Maui (from 1,657 in 2016, to 676 in 2017). Last year’s total on Maui was down a whopping 80 percent from 2015."  (full story here)

Back in Dec. Mike Munsell, Stephen Lacey @ greentechmedia.com have a headline on their story that reads: "US Solar Installs Fall to Their Lowest Level Since 2015, as Uncertainty Swirls and Prices Rise" (full story here)

To close. I feel that Pro Solar Hawaii's loss of business is due to solar market trends. Not Pro Solar Hawaii's mean customer's blog.

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Did A Pro Solar Company Do You Wrong?

Did A Pro Solar Company Do You Wrong? Did they screw up your install? If so, who do you complain to?

I thought that now is a good time to explain briefly just what to do if you feel your solar installer has ripped you off. Here in Hawaii we have THE REGULATED INDUSTRIES COMPLAINTS OFFICE (RICO). Its OK to go to the BBB, and Consumer Protection, But if the value is above a certain amount, you will need to go to (RICO). Sounds like a gangster thing, no?

This is where you file complaints for solar installers. I have filed a complaint against Pro Solar Hawaii here. It is case # CLB-2015-0231-L You will need to document everything and mail it by post to them. They then send you a letter saying that they will accept your case. As your case moves along, you just need to keep them updated..

Besides just filing there, you also can see all the complaints that have been made against a contractor. Had I known about it before I had hired Pro Solar Hawaii, I would have never done so. But, you need not make the same mistake I did with your solar installer. I may very well save you a lot of time and trouble with this post and advice.

If you want to file against your solar installer as I did Pro Solar Hawaii, You will need to start at: http://cca.hawaii.gov/rico/file-a-complaint/

Hope this post helps.

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Pro Solar Hawaii does not know how to read an architect plan I think

I believe Pro Solar Hawaii does not know how to read an architect plan and has horribly poor workmanship.  though I assume you figured this out already.

Below are 2 photos, one is of my house and the other is the  architect's plot plan for installing the solar panels on my house filed with the county. Now before you read on, it is important to note that this is the only architect plan filed for my house for the permit. There are no updates, additions to, or exceptions granted. This plan was designed by a licensed architect with 45+ years experience. soooo, its safe to assume he does know his stuff.  I'm thinking that having that kind of a resume, he is going to design his plan to install solar panels on my house in the best place for my house  and the panels, after doing all the complex math involved. I am going to guess that he was taking into account, structure design of my house, avg. wind speeds for my area, and weight of the panels on my roof, etc., no? Let us not forget that this plan was also approved by a engineer.  That brings us to 2 people that say this is the best way to install my solar panels on my roof.

Now, it appears from the photos that Pro Solar Hawaii is not only a solar installer. No sir. It appears that Pro Solar Hawaii is also licensed architect, engineer and ultimate decider of the best way to install my solar panels on my roof.  Funny thing about that.  Pro Solar Hawaii hired the architect to draw the plans for the permit to install the panels with the county. Why did not the architect just draw the plans the way Pro Solar Hawaii installed the panels???

*pause for contemplation*

Is there a structural reason? Maybe, its only because of panel shading? I can't even pretend to know why the plans were drawn as such, instead of the way Pro Solar Hawaii, as ultimate decider, did install the panels on my house.

Let me throw a theory out there on this. I say, Pro Solar Hawaii only gave a rat's bum about what was the easiest, quickest, way to get these panels on my house, PERIOD! I can't even assume that Ryan Thompson / Pro Solar Hawaii had at any point in time ever had looked at the architect's plan at any point. It is safe to assume the plans were never read if you look above and see the plans, side by side with what is on the house. If the plans were read, how the cucu-caca did the panels end up in the wrong place?? This is the mystery to which Pro Solar Hawaii even denies an issue with it. How can one even see it as, anything but incompetence?

So you think, that I just have not searched.  You would of course be thinking wrong. The plot plan above is the only one I have found in conjunction with my permit. If you have been following me from my very first post - Review: Pro Solar Hawaii  -- you know it is all screwed up on everything they did. If you haven't seen the pics from the first post, I encourge you to just go see the photos.

You really have to ask yourself, "do I want my solar installer to follow the architect plans I paid for, or not". If you go by my experience, Pro Solar Hawaii does not follow the architect's plan at all! In fact, the plan means nothing to them.

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